101 Questions You Must Ask Before Buying a Manufacturing Company

As an M & A professional selling within the manufacturing sectors, I’ve compiled a list of questions every buyer should ask before acquiring a manufacturing company.

On The Company History

  • How and why did the company start?
  • What were the major milestones?
  • How much has it grown from inception until now?
  • Who are the shareholders?
  • Are they all on board with the sale?

On Strategy & Market Potential

  • What are the key risks to this business?
  • What are the major impediments to corporate growth?
  • Are you aware of any new technology that will disrupt the industry?
  • What markets exist for your products and services that you’re not going after?
  • What is the one strategy that, if implemented, would be a game changer for the company?
  • What are the best opportunities for growth?
  • When was the last time you increased prices?
  • Do you feel there is room in your current pricing for an increase without losing customers?

On Your Competition

  • Who are your three main competitors?
  • How do you differentiate yourself from them?
  • What is the most common reason you lose an order to a competitor?
  • Thinking of your closest competitor in size, what do they do better than you?
  • Who are the most dominant industry players? What are their strengths and weaknesses?
  • How can you better position yourself against the competition?

On Marketing

  • Describe any company marketing and advertising campaigns.
  • What is your annual marketing budget?
  • What trade associations do you belong to?
  • What is your level of participation in your trade associations?
  • Do you market to existing customers to obtain more work?
  • When was your website last updated?
  • Do you utilize social media? What venues?
  • Do you promote your business through Google AdWords?
  • Who handles social media for your company?

On Sales

  • Describe the typical sales process from order to delivery and installation.
  • Describe who on staff is dealing with the customer at every stage of the sale cycle.
  • Describe how a quote is generated.
  • Is your quoting system computerized?
  • How far back in history do you have quoting records?
  • Is there a minimum profit margin added to quotes?
  • Do you have a standard shop rate? What is it?
  • Do you track the actual time of a project in comparison to the time quoted?
  • Do you have an inside sales force?
  • Do you have outside sales reps?
  • How is the sales force compensated?
  • How critical is the owner to the sales process?
  • Who besides the owner are the customers accustomed to speaking with?

On Operations

  • What industry certifications does the company hold?
  • Are there other certifications that, if obtained, would help the company grow?
  • What are the main production bottlenecks right now? What is the cost to remedy?
  • Any known or suspected deferred maintenance?
  • As to equipment, if money were no object, I’d do _____. Why?
  • How many shifts do you currently run, and what hours?
  • What is the remaining % capacity of the existing shifts?
  • What is the remaining % capacity of the current building and staff?
  • What would have to change to double sales?
  • Describe safety programs and training.

Human Resources

  • Do you use a professional payroll service? Who interacts with the payroll company?
  • Are there any union contracts? Any suspected union organizing activity?
  • Are there any employees ready to retire in the next few years?
  • Do you have a plant manager? Describe their level of
  • Describe any training programs in the last three
  • Describe all employee benefits.
  • Do you have a bonus or profit-sharing program?
  • Do employees receive annual raises?
  • Are any employees receiving an above market pay rate?

Facility

  • Do you own or rent?
  • If owned, do you prefer to lease or sell, and under what terms?
  • What are you paying if you rent, and when does the current lease expire?
  • Are there renewal options?
  • Describe the relationship with the landlord.
  • Any known or deferred maintenance?
  • Describe the top 5 facility needs.

Information Technology (IT)

  • What software systems are currently used in the business?
  • What are the top 5 tech needs for the company?
  • What software, if installed, would be most helpful to the business?
  • Does your current staff welcome technology improvements and changes?

Suppliers

  • Describe your supplier sourcing procedures. Who performs this function?
  • Are there any sole suppliers of products or services?
  • Are there any quality or dependability issues with suppliers?
  • What are your supplier payment terms?

Financial

  • What accounting software does the company use?
  • When was the software last updated?
  • What are your payment terms with customers?
  • Do you offer a discount for early payment? How many, if any, take advantage of the discount?
  • What is your average A/R aging?
  • How much bad debt have you written off in the last five years?
  • How much capital is needed to run the company for 30 days?
  • What is your average A/P aging?
  • Are you on COD with any of your suppliers?
  • How much of your income comes from your top customer?
  • How much of your income comes from your top 10 customers?
  • How much of your income comes from the top industry served?

Legal

  • Have there been any lawsuits in the last three years?
  • Any workplace accidents in the last three years?
  • Any EEOC issues in the last three years?
  • Are there any OSHA issues in the last three years?
  • What warranties does your company provide on its products?
  • Are there any warranty claims in the last three years?
  • Are there any known or suspected legal, regulatory, or government issues?

Personal

  • Why do you want to sell the company?
  • How long will you remain for training and transition?
  • Would you consider a consulting arrangement on an as-needed basis after the transition?
  • Will you be moving away from the area?
  • If you were younger and money was not an obstacle, how would you grow this business?
  • What do you most want to see in a buyer?
  • What are your primary concerns about the sale of the company?